Archive for the ‘Website Development’ Category

The 7 Most Important Factors to a Successful Online Business

Wednesday, October 13th, 2010

For some reason many people have the mentality that creating a website to sell a product or service online is easy.
Whether they have received this advice from an internet marketing seminar telling them they will make thousands almost overnight, or have read about the online stores reaping in huge profits.
People hear about the billions that are being made online by Google, Facebook and other mainstream sites and somehow build up the picture in their head that the information super highway known as the internet is paved with Gold.

I agree wholly that there certainly is a lot of money to be made online, just as there is with creating any successful business.
Take Coca-Cola for instance, they make hundreds of millions every single day, so why not set up a soft drink company? Because it is extremely hard work!
There are reasons businesses success, both in the traditional form and the online form, and this all comes down to a few key ingredients

The 7 Most Important Factors to a Successful Online Business

1. If you’re planning an online business, you need a business plan!
This sounds so stupidly obviously, but the fact is almost 70% of all websites and blogs have no plan in place, and the major reason online businesses fail within the first 12 months, most times, even quicker.
If you plan on setting up an online business, treat it like a real business. You don’t just suddenly wake up one day and think ‘I might open a shop today!’, and then go purchase a shop and fill it up and sit there until someone walks in the door. this approach would lead to failure within the first month!
A website is no different. Your goal is to make a profitable business online, so plan it out like a business. Think about everything involved in setting up a standard business and pretty much the same will apply for a website.

Firstly you need the basics. A business plan to work out a realistic timeframe, investment costs for the development for the website, hosting and domain name registration, etc
Work out the initial timeframe to get online and then set your goals for 3 month, 6 month, 12 month, 2 year plan, and then every 6 to 12 months after so you can review your website. internet technology moves at a faster pace than traditional business, so any advantage you might have over a competitor can lead to a much healthier income for you.

2. Researching your niche.
Before racing off with the brilliant idea of unleashing your business online, always do market research first. This could save you a lot of money or even possible failure online.
The internet is full of businesses trying to make a success of online business ventures. Some do succeed, and very well too, but others fail purely because they forgot to look at the marketplace first and check out their competition.
Always check who your main competitors are, their target audience, what they are selling and for how much. If they are selling the same as you, work out a plan that you can out-sell them. A smart bit of marketing either in the initial stages of the design of your website or your marketing can make all the difference.

3. Plan your website development
Many people take the totally wrong approach when planning their website, and base everything on getting their website built for the cheapest price possible.
Many people are shopping around offshore to India, Malaysia and Pakistan to find web developers that will work for $9 to $15 an hour. Now I’m not saying you won’t get a quality job done for this rate as I have many friends that are web developers in these countries, but finding the good web developers amongst the bad ones is hard and time consuming. You might also find it could cost you more than you initially budgeted if you don’t spend a lot of time working out exactly what you want the site to achieve, and how it functions, and then can successfully relay this information to your new developer. And remember, there is always a chance that if you require any updates to your site in 12 months the developer of your site may have moved on to a different company, which could end up costing you much more on re-development costs rather than a simple job from a local web developer you know. So this is something important to keep in mind before basing the website purely on getting the cheapest job possible. Like anything often you get what you pay for. If you get $9 an hour labour don’t always expect a million dollar job.

4. Functionality
As I mentioned in the past 2 points, keep functionality in mind when planning your website before rushing in and getting your website built. Some simple smart thinking can be the difference between success and failure online.
Talk to a professional web consultant and also review other successful websites of the major companies in your trade and look at what they do to achieve online success.
For example, just small editions to your site such as a mailing list form so people can subscribe to your mailing database can turn into thousands of dollars every year on email marketing up-sells. Adding social media buttons for Facebook and Twitter can not only spread your online brand like wildfire, but have people recommending, ‘liking’ and tweeting about your products to their friends which will almost definitely return sales for you.
These take a web developer only a few minutes to add but can make you thousands of dollars. Unless you are a web developer yourself, don’t try and plan, or worse, build your website yourself, Spend an hour or two with a real consultant who understands social media and online marketing techniques, not just web development.

5. Branding
There are so many ugly websites online! These websites are representing your business, your product, and most importantly – you!
If your website looks like a steaming pile of shite it sends out the message that you don’t really care about your business brand, your products you sell or your clients, and you will probably turn away more people than make sales.
think about all the successful brands both online or offline, not think about their branding. Most you will be able to automatically visualize their logo in your head, or their slogan, jingle or catchy tune on their advertising.
This is smart branding and smart marketing, and a good part of their success.
If you don’t have a professional looking logo, go get one! A professional logo doesn’t have to cost the earth, and a good logo designer will provide you with a visual style manual of your logo upon completion, providing you with full ownership of your logo, plus provide the logo in all the different formats you require and details of colours used, etc so your logo will always remain consistent at all times no matter what the medium it is being used in, web, advertising, tv, signage, etc. If your logo designer didn’t provide all this, ask for it. You need it and it saves you money getting it redone later.
The more professional your online business looks, the more trustworthy you appear and the more confident the customer is in handing over their hard earned money for your services or product.

6. Marketing Budget
Probably the most important aspect of any business, yet people never seem to leave enough dollars for marketing.
People often tend to think you can just throw a website up onto the internet and it will have people flooding your website with wads of cash in hand. Unfortunately this is not true.
You need to have a marketing plan in place before even building your website, and more importantly have the money available. Put aside some cash for launching the website, allowing for spending on Google Adwords, Facebook ads or pay for links and hits just to build up the traffic to your website. Maybe even look at buying spots on some website directories with banner advertising. Also do the traditional marketing of flyers, business cards and even radio and tv just to get your business name out there until you get found easily on the search engines. But also plan every few months to do a few campaigns, some email marketing and other savvy marketing to keep drawing in fresh crowds, and get the old customers back again.

7. Creating a Mailing List
If you have a tight marketing budget, the number one way to attract and retain customers online is through a mailing list. By simply adding a mailing list on the homepage of your website, or even throughout the entire website, can see you gathering a list of potential clients you can market to in the future.
But if you are going to do this, do it properly! Use an email marketing system such as Aweber, Constant Contact or iContact, create your email templates and automate emails that will send out to new signups while they are a fresh hot lead, then set the system to send new campaigns on a timed basis of say every 3 weeks or so. This keeps your brand awareness up and the potential to make additional sales.
Getting people on your mailing list is easy if you dangle a ‘carrot’. Add a special offer, like a 10% discount coupon code if they subscribe, a free downloadable e-guide, or to really attract them, a real valued giveaway. Giving away something might cost you a few dollars initially, but the returns will outweigh the costs fast.

Author: Chris Bourke of WebSEOCoach.com and Devision Design Australia

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The real price of a website?

Thursday, July 29th, 2010

When it comes to web development it is always interesting to see the reaction of the potential client when I produce a quote.

Smart business owners who know the importance of a good website usually think I am too cheap, the rest usually choke on the price.

See, most people don’t see past that dollar sign on the quote and understand the real potential and power of the internet, and the fact that there are ‘websites’ and then there are online marketing websites.

Every time I build a website I try to encourage the client to think past using their website as an online poster, but create a website that works as a powerful marketing tool.

Sure adding in value might mean paying a little more, but in the long term, or even as little as a week, you will see the returns pay for themselves.

I’d like to share a recent example…I had a potential client who owns a motorcycle shop ask me for a quote on the rebuild of an existing website. The website looked ‘okay’ at first glance, but it wasn’t working as a marketing tool, it was more like a roadside hoarding online, and probably not directly making him any money.
After a quick review I found at least 20 things that could be improved on the website to most likely double his profits, yet when I presented the quote, (which was less than one of his average motorcycles!) he balked at it.

Now, I’m not giving this chap a hard time…I get this reaction a lot from people that don’t understand the power of the internet.

If I were to put it into simple terms for him it would be easier to compare a website to a motorcycle..
Firstly, the difference between a motorcycle and a website would most likely be that you pay a big price for a motorcycle with maybe around 35% of the total price probably going to the dealer, another 20% going to shipping/export costs, another 5% going to the manufacturers big marketing campaigns, which leaves you with a 40% value, which then depreciates each time you ride it. Then of course you have registration, insurance, fashion accessories, etc. Unless you run a postal or courier service, that motorcycle probably isn’t going to provide a return worth way more than what you purchased it for.
(These figures may be incorrect – I build profitable websites, not sell motorcycles, so I am approximating the breakdown of costs.)

On the other hand, a website designed as a marketing tool will most likely pay for itself within months and then continue to make money for you, in some cases while you sleep, depending on what type of business you have. Keep the website for a few years and I usually see a 800% or more return on investment.

So while a motorcycle is fun to ride, I’d love to have someone get me an 800% return on my purchase after a few years.
I’d jump at the chance to purchase one if that were the case!

Yet, explained so simply, people still don’t get it.

So how do you add value to a website to get an 800% return?

Let’s look at just a few of the basics…

Always make sure your website is well branded.
If you have a logo you use for your business/business cards/stationery/press ads, use the same logo and colour scheme on your website so your brand is strong and consistent. Branding is everything!

Make contact simple.
I see so many websites (including the motorcycle site mentioned) that don’t have a phone number visible, or they have it way down in the footer of a long scrolling page. Thats perfect, if you DON’T want people to call you!
always try and keep the phone number near the top of the website, and reinforce it on every page of your site, in the same location, and even throughout your web content.
Add a contact form on your website so people can contact you outside of business hours, and add clearly defined links in your main text that link to the contact form (eg CLICK HERE TO CONTACT US).
And make sure the links actually click through to the page! It’s amazing how many people forget to add a live click through link or forget to test it.

Create a marketing list of potential clients
It doesn’t take much to set up an automated email marketing system with a simple form on your homepage to entice people to join your mailing list. Adding a mailing list to your website is one of the most important marketing tools a website can have, and you will find on average your potential client database will grow around 400% every week!
Using an email marketing system such as Aweber allows you to easily add a contact form into your website, and the contact details of each person that signs up is saved to a database for future email marketing, which is fully trackable for each campaign.

Online Brochure
When people are visiting your website looking for a particular product, odds are they are also going to look at your competitors websites as well. If they visit a bunch of competitors sites there is always a good chance they will forget your web address. Add a downloadable PDF flyer of your latest products to your website, so they have something to keep after they leave your website. Ideally kill two birds with one stone and add the downloadable brochure into the Mailing List subscribe form, so you collect their data each time someone wants a copy of your PDF brochure. Your marketing database will grow fast!

If you are marketing a product (such as motorcycles), they look much better when they are moving rather than a static photo. Adding a Youtube clip into your website is quick and easy and adds another dimension to your website, plus it creates additional online marketing for you through Youtube. Youtube videos allow you to create a live link from the videoclip to your website, producing much more potential traffic for your website.

Online Social Networking
‘Tweeting’ new products through Twitter, and adding the Facebook ‘Like’ button to your website allow visitors to share your product marketing with their friends, who usually share similar interests. This creates a great deal of website traffic for you and potentially a lot more new business. Social Network marketing is a must of the modern age of online marketing.

Search Engine Optimisation
We all know the importance of being on the first page of Google, yet a lot of people struggle to get their website up there.
google is not as complex as many people make out, and a few simple steps can see you reach a page one spot on Google, and retain it. Always ask your web developer to include search engine optimisation when they build your website, and ask them to integrate Google Analytics into your website so you can monitor the results of where your visitors are coming from and how they found you online.

Ask for feedback
Unless you ask your website visitors for feedback you won’t really know how you are performing online. Website visitors’ feedback can really help you create a successful online marketing tool and most people are happy to give feedback if you ask. Add a Feedback form on your website in the footer, or simply ask through Twitter occasionally and review the responses. It’s always good to look at your business from the other side of the window!


Author: Chris Bourke of Devision Design and Web SEO Coach.

Chris is a graphic designer, web developer, internet marketing and SEO expert based in Australia

Follow Chris on Twitter @webseocoach

The Importance of a Sitemap for your Website

Thursday, January 21st, 2010

So, you’ve had a great looking website designed, and hopefully your web developer has search engine optimised the website for the best possible results on the search engines. After all, what is the point in spending a pile of dollars on a nice looking site if no one can find it, right?

But sadly, while many websites have a lot of effort put into the look and functionality of the website, many website developers fail to finish it off with the essentials that play the most important role in ensuring you can be found easily on the search engines, and one of the most important (and often overlooking) is the HTML and XML Sitemaps.

There are a few types of sitemap:

HTML Sitemaps – This is usually just a link on the footer of every webpage that will point you to a page with all pages of the website listed, with links to these pages. The advantage of this is for people to find your pages easily, which is important especially in larger websites. It also plays a key role in helping search engines to trawl through your website quicker.

XML Sitemaps – The XML Sitemap cannot be seen through the main website through a browser, however hopefully your web developer or webmaster has created and uploaded this for your website as it is even more relevant than the standard HTML sitemap. The XML sitemap can be easily generated using specific software designed for this purpose.
Once the XML sitemap is created it should be uploaded to Google through their Google Webmaster Tools, which you will need to create an account for. You should also do the same for Bing Webmaster Center and Yahoo Siteexplorer for the best results on all the major search engines.

If you are making frequent changes to your website, or run an online shopping cart or directory, then it is important to ensure the sitemap is recreated every time these changes take place, and then your XML sitemap is resubmitted to Google, Bing and Yahoo to ensure your new pages or changes are updated.

At Devision Design, large websites have a special automatic Sitemap Generator added which allows the site owner or the team at Devision to simply push a button and the new HTML, XML and ROR Sitemaps be recreated and submitted to all the mentioned search engine Webmaster accounts, not only saving you a heap of time-consuming work, but also generating an immediate response from the search engines, so you can often see the new pages appear in the search engines in a matter of minutes.

So, if you are unsure about if your website had an XML Sitemap or an XML Sitemap generator, then I advise you to ask your web developer as you could be missing a lot of valuable visitors to your website through a poor search engine listing.

Author: Chris Bourke of Devision Design & Web SEO Coach
We recommend Web Crowd Website Hosting Australia

The importance of Keyword Density on search engines

Monday, January 11th, 2010

When it comes to ensuring success on the search engines there are many important ingredients that need to go into the development of your website.

Most people are familiar with ensuring your website is well keyworded, but many do not realise the importance of ‘keyword density‘.

Adding too many keywords can see your website blacklisted for spamming, while not having enough specific keywords may not be strong enough to get you a mention at all.

Often you will notice that the highest ranking websites under most general search terms are the larger directory-based websites, while the smaller individual business websites are often following.

One of the main reasons larger websites outrank sites this way is due to the Keyword Density.

Keyword Density is quite simple to master when you know how it works…
Basically Keyword Density is the density of the priority keywords throughout the entire website. So for instance if you only have a three page website, then to get a high density you would need to use the main priority keywords that you would like to be found in the search engines very heavily throughout those three pages. The problem with this is that if you use the keyword too much you could be blacklisted!

But using the same keywords throughout a website with more pages provides a higher keyword density without overly using those keywords on each page, and the beauty of a larger website is that you can also use additional priority keywords throughout the website as well, so you have a multitude of popular search phrases throughout the website.

Where I live here on the Sunshine Coast in Australia, the main business trade is holiday accommodation. Being a very competitive market it is obviously important to ensure the accommodation websites that make it to the top have the best keyword density.

Having built a large number of Sunshine Coast accommodation websites over the past years, it was always a challenge to ensure they outrank their competitors, but with a good basic knowledge of how to correctly use keywords and keyword density it becomes quite easy once you know the correct technique.

However, there are many Sunshine Coast accommodation websites lately that are integrating the booking systems of other websites into their website’s navigation, which in theory makes it easier for them to accept bookings online. However the negative reaction by the search engines from this is that they are immediately diluting their keyword density of their own website and substituting it with the linked keywords that are found on the other website that is now integrated into their navigation. This means that if the linked website contains unrelated keywords, such as other accommodation locations (for instance, Gold Coast, Brisbane, Sydney, etc) then their density for Sunshine Coast accommodation immediately drops greatly, sending them sliding backwards down the search engine rankings ladder. Even worse, if their are replacing their own navigation with links to pages from another website then the results can be catastrophic, as the most important content of most websites, from a search engine’s perspective, is found in the top area of your web pages.

To check your own keyword density of your website I recommend a software package called Web CEO. Web CEO software allows you to review your keyword density yourself (as well as your competitors!) and allows you to change your density live yourself very easily. It will also show you if any websites directly linked into your navigation are damaging your keyword density or search engine listings.
Check out the software online at http://www.webceo.com

Using some basic techniques and knowledge of Keyword Density can get your website to the top spots in the search engines!

For a free Keyword Density report of your own website (or your competitors!) visit http://www.devision.com.au

Author: Chris Bourke of Devision Design Australia – Developers of the best ranking Sunshine Coast accommodation websites!

Making Sense Out Of Google Analytics

Monday, October 26th, 2009

Getting targeted traffic is definitely the most important thing for any website owner. And understanding how traffic comes and goes is crucial in maximizing the traffic that you get. Thus, web analytics is a must to do for any site webmaster.And this is the part where using Google Analytics comes in. But what the heck is it anyway? As the name says, Google Analytics, or GA for short, is a tool for studying web statistics.

It is distributed free of charge by Google, either as a stand alone software or integrated into their other web marketing programs.GA tracks down all visitors coming to the site from various sources and referrers, such as search engines, and compile them. These are then presented to to the user as statistical data. Often other types of information is also present in the data, like those coming from pay per click networks and email marketing materials, as well as PDF links. And when integrated with other Google market analysis tools, such as AdSense, GA will also show data from the areas covered by these.Because of the large amounts of data that GA present, it can be quite confusing for many first time users. However, once you get the hang of it, it should become much easier.

However, there are some items that you need to take note from the very start.The traffic chart at the top of your GA page is the easiest to notice. It is also the most important, as it gives you a visual overview of your site’s traffic. Here, you can adjust the coverage of the chart by simply selecting your desired dates. You can also immediately compare different data sets by choosing the time periods you want to display.Below the traffic chart graph is the Site Usage section. Here, you will see a breakdown of site traffic into its components. There are six sections in here, three of which provide you with important general data.

The Visitors section obviously gives you the actual number of people going into your site. Pageviews, on the other hand, tells you how many times each page of your site has been accessed. Lastly, the New Visitors section gives you an idea of how many new visitors you are getting, this is very important as it will help you determine your increase in reach. Each section also has a View Report option so that you can see a more detailed analysis.In addition to these major features, GA also has a map overlay section, which gives you a breakdown of the countries from where people are accessing your site. This is especially important for those that want to market their sites globally.

The application will also give you a lowdown of where the traffic actually comes from: whether it is a direct access, a query from search engines or a link from other sites. These information will then come in handy for optimization purposes.Because of enormous information that Google Analytics churn out, it has become an indispensable tool for many. However, how you use these data and actually make the most out of them is an entirely different story altogethe

Business Marketing Tips to flourish in an Global Economic Crisis.

Monday, August 31st, 2009

We all hear people every day blaming the ‘global economic crisis’ for a decrease in business sales.

We hear them saying people just aren’t spending on services, or people are’t going on holidays, or people aren’t buying new products, etc etc.

I find the term ‘global marketing crisis‘ more of an excuse for business failure, than the truth.

If an economic crisis is truly the case then why are some of the major retail players such as Apple, JB Hi-Fi and others posting record profits in the past 2 quarters?

The answer is ‘simple’ – The employ simple marketing strategies!

By using simple, and often free, marketing tools and strategies you will blow off the excuse of a ‘global marketing crisis’ and your business will boom, no matter what the media is saying!

Here are a few handy tips to help:

1. USING THE WEB…

Your website is a great point of presence and reaches a wider audience than most other advertising and promotional mediums. And the best thing about it is that web hosting only costs around $95 a year. Thats value for global marketing!

Make sure all you website content is up to date and the site looks fresh and professional. People are more likely to deal with someone with a professional looking website. You wouldn’t paint your own signage, or build your own office building, so don’t build your own website! Get a professional!

Make sure you have the main basic contact details so people can contact you easily. Add a contact form to your website and collect additional information, such as how did they hear about you, would they like to join your mailing list, etc. This information can be used for future promotions.

Make sure your website is well search engine optimised. If you aren’t on the first page of Google you are out of the running. And believe it or not, a first page listing on Google is easily achievable if correctly optimized. If you’re not on that first page, go have a quiet talk to your web developer! SEO should be part of the standard service provided with any website. Without it, it is like buying a car without an engine…you won’t go far.

Embrace the many free Google Webmaster tools to promote your business, like the free Google Business listing, Google Analytics, Google Maps, Google Keyword Tool, Blogger, Google Trends, etc. Google have made it so easy to be found online, and they charge nothing!

Invest in SEO Tools such as WebCEO – It’s a great tool for reviewing your website’s SEO (and your competitiors, and fine tuning and submitting your website yourself. It really makes the difference.

Use online Social Networks such as Twitter, Facebook and Myspace to promote your business and services. Your listing on any of these also gets found easily on the search engines. Using Twitter alone, one of my businesses profitability has jumped 180% in the past 3 months. Free marketing works wonders!

Create and write a regular blog. Blogs such as WordPress and Blogger provide free software, and they get picked up on Google within minutes. They can also be lined directly to you Twitter account or LinkedIn accounts so your post automatically reaches an even larger crowd.

Submit your website to as many free directories online as possible. The more sites you are directly linked to the better your pagerank, and in turn the better your listing chances on the search engines. Plus you reach a much wider audience from people that use the directories.
For starters, you can add a free listing to our own directory, BusinessBrisbane.com. It currently ranks as one of the best directories in Brisbane and we don’t charge a cent to list! Go on..sign up! www.BusinessBrisbane.com (for Brisbane regional businesses only).

Employ email marketing tools, and send regular enewsletters to your customers. Many customers will usually send to a friend if it is interesting, so your potential customer base rapidly expands.

2. BRANDING…

Ensure your branding and advertising is professional. The use of an effective logo and brand elements such as a slogan can be a very simple yet powerful marketing tool. Look at McDonald’s for example..they probably don’t make the world’s best tasting burgers, but they are still the world’s largest hamburger seller! Their iconic logo and simple catchy adverts is the real success. If you don’t have a nice little logo, it is worth the small investment.

Ensure your branding remains consistent. Make sure your logo is always the same colour, your advertising templates remain consistent, and print work is always in tune.

3. SELF PROMOTION & NETWORKING…

People like to deal with people they know and trust. Find your local business networking clubs and sign up. Many invite you as a guest to your first meeting to get a feel for it. Within no time you will be meeting business referrals that will be needing your services!
Make you go to each meeting well equipped with the basic marketing tools including a few brochures and nice business cards. Spend the extra few dollars and go for the nice feeling matt celloglazed finish full colour business cards. You can usually purchase 1000 for around $140, which is a great first impression investment!

For more tips on how to market your business on a budget, visit our website blog: www.devision.com.au/blog

Article by Chris Bourke from Devision Design Australia